Member - Listed Monitoring
Call center was founded in 1985 as a sister company to the existing retail and service company. Shortly after began monitoring for third party companies and has grown steadily ever since.
Our Monitoring Center
Founded by the Dominguez family in 1985, Arco’s alarm monitoring center capitalizes on the background and expertise of individuals specializing in information technology, security services, surveillance, fire systems, customer support, automation and monitoring systems.
Our staff is fully bilingual, providing professional monitoring service nationwide and throughout the Caribbean. Operators are fully vetted, we conduct criminal background checks, financial background checks, and drug tests.
Dealers can rely on our dedicated team of technical support agents to provide expert advice and guidance on any project. The webdealer portal provides 24-hour access to all of their subscriber data, including testing, history, and reporting.
Our call center is UL listed and FirstNet Certified. The site highly secured, under constant surveillance and controlled access, running on fully redundant systems, and backed up by dual power generators.
Monitoring Services
Programs & Certifications : FirstNet Certified
Monitoring Services & Programs : Burglar Alarm, Fire Alarm, Medical, PERS, Carbon Monoxide, Elevator, Connected Home/Home Security Systems, Video/CCTV, Access Control
TMA Listed Monitoring
