Attrition Mitigation - Best Practices

Description

This recurring webinar will explore best practices to measure and mitigate the Controllable Attrition we all manage. Speakers will offer ideas from the perspective of both large and small companies discussing mitigation practices and business procedures that can help to manage and lower attrition. 

The topic for this session will be about what do do when your customer moves. Do you have everything in place to keep your customer and grow your business?

Speakers: John Brady, TRG Associates, Jonathan (Jon) Marvin, SVP Customer Experience & Operations, ADT, and Todd Julien, Director of Sales, Doyle Security     

Host: Julie Webber, TMA VP Education and Training